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Self-service business phone system

Never lose track of a call.

Describe your business. We build the phone system. You just answer calls.

You get greetings, menus, routing and voicemail, plus a real number you can call right away. Every missed call reaches your team instantly, on desktop and phone, and stays open until someone calls back, closes it with a note or follow-up task, or marks it as spam. Nothing just disappears.

Build Your SystemSee How It Works
  • No credit card
  • Free to build and test
  • Usage-based pricing
  • Unlimited office users, no per-seat fees

Try it now: tap the call button below to talk to our team

Missed

5 callers

  • (555) 014-22902 calls

    Last 9:42 AM·Billing·No answer·Who is this?

  • Dana Ruiz· Ruiz Dental1 voicemail

    9:15 AM·Billing·Went to voicemail

  • (555) 013-8841

    8:50 AM·Needs a team·Caller hung up

  • Tom Becker

    8:31 AM·Support·No answer·Reached later

  • (555) 019-0007

    8:12 AM·Billing·Spam, by Maria

Call journey · Dana Ruiz, 9:15 AM

  1. Incoming call
  2. Voice menu · English
  3. Queue selected · Billing
  4. Maria, James, Ana · no answer
  5. Queue routed to voicemail
  6. Voicemail · message recorded

Three ways to start

Start with one person, one team, or the whole office.

Pick what you need today. Everything you build carries over when you add more.

For one person: a realtor, consultant or contractor, or each agent on a team

Your own business line, with a Call Link that rings it

Clients call your number, or tap your Call Link on a listing, email signature or social profile and talk to you from their browser. Your personal number stays private.

Free to test · $10/month to go live, number included

The full $10 comes back as calling allowance every month.

  • The Call Link works with or without the phone number
  • Answer and call out from anywhere, remote seat included
  • Web calls in HD voice, with screen share and in-call chat
  • Or clients just send a message, no call needed
  • Give every agent their own line and link

From a link on a listing, email or social profile

Maria Lopez

Realtor · Lopez Realty

  • HD voice
  • Screen share
  • In-call chat
  • Chat without a call

From any phone

(555) 010-4471

A regular call to Maria’s business number

Web call · Call Link

Jordan Lee

Asking about 14 Oak St.

Rings Maria’s own phone, in the free app

Answer on any device

Whichever way you start, your team answers wherever they work, with the same business number and call history on every device.

Free apps, no per-device fees

Desk phones: use any SIP phone you own or buy.

  • Mobile app
  • Desktop app
  • Browser
  • SIP desk phones

Chat is built into every app. One chat for the whole account, one for each team, and 1-on-1 messages between colleagues. Texts to your business numbers show up there too. Replying by text needs 10DLC registration, a US carrier requirement for business texting.

  • Your business keeps the dataPeople are attached to lines, not the other way around. When someone leaves, they lose access, and their calls, voicemail and recordings stay with the business, never on their personal phone. Hand the line to whoever replaces them.

  • Grow without starting overStart with one line and add teams, menus, people or locations later, without replacing the number or moving its history.

  • Only need it for a while?Set up a line for an event, season or project, and close it when the work ends. No long-term commitment.

Built-in workflow

The best way to handle calls comes built in.

You don’t have to invent a process or train one. Every call follows the same path, on desktop and phone, so nothing falls through the cracks. And when a customer says “I called, but nobody answered,” your team doesn’t have to guess.

  1. 1

    A call comes in

    It rings the team on desktop and phone. If nobody answers, it becomes a missed call the whole team sees.

  2. 2

    Someone follows up

    A teammate calls back, or the customer gets through first. Either way the missed call closes itself, marked “Called back” or “Reached later.”

  3. 3

    Close it with a note

    Anything still open is closed with a note, shared with every team or private to one, or marked as spam.

  4. 4

    Follow up on time

    Need to do more? Create a task with a due date and time, for yourself, a teammate or the whole team.

  5. 5

    It all stays on record

    Calls, recordings (add-on), texts, notes and tasks land in the customer’s history for whoever picks up next.

What the next person sees

Dana Ruiz

Ruiz Dental · (555) 014-2290

History

  • Missed callToday, 9:15 AM · Billing

    Called back

  • Outgoing call9:40 AM · Maria · 4:12

    Recording

  • Text9:52 AM

    “Thanks, see you Friday!”

Notes

  • Prefers morning appointments.

    Maria · Visible to all teams

  • Asked for a payment plan.

    James · Billing only

Follow-ups

Send the revised invoice

Due Fri, 10:00 AM · Billing team

Behind every call

The call journey VoiceSuites keeps

  1. Which number the customer called
  2. What greeting they heard
  3. What option they selected or requested
  4. Where the call was routed
  5. Which users or devices were attempted
  6. Why an attempt failed
  7. Whether the call was answered, transferred, or sent to voicemail
  8. What follow-up was created

A flight recorder for business communication—a clear explanation instead of a telecom mystery.

Test before you go live

Try every call before you pay for a number.

Every line and menu you build gets its own test number. Call it from any phone, rehearse real situations with your team, and go live only when it feels right.

Your test access

Every line and menu you create gets:

  • Test phone number
  • Private access code
  • Access phrase

Test like a real customer

Share the test phone number, access code, or access phrase with teammates so they can call from different phones and locations. Run real customer scenarios together before your business number goes live.

  • Greetings and menus
  • Transfers
  • After-hours routing
  • Hold experience
  • Voicemail
  • Different caller scenarios

Going live just connects your business number to what you’ve already built. Nothing to rebuild, and you can keep changing it after launch. Already have a business number? Bring it at no extra cost —check yours.

Build Your System

Keep your number

Your customers already know your number. Keep it.

Switching shouldn’t mean reprinting cards or telling every customer a new number. Bring the number you have, and nothing changes for the people who call you.

No extra cost: priced like any other number

  1. 1

    Check your number

    See right away whether it can move to VoiceSuites.

  2. 2

    Start today on a temporary number

    Build and use your system while your number moves. It usually takes one to three weeks.

  3. 3

    Fill in your provider’s details once

    We handle the carriers and keep you posted along the way.

  4. 4

    Transfer day

    Calls and texts switch over by themselves. Nothing to reconfigure.

Can your number move?

A free check, no sign-up needed.

Check whether your number can move

Small team, whole company

One person, many hats.

Put the same person on Sales, Customer Service and Billing at once. Callers choose the team they need and reach the right line, while a few people cover them all.

  • Callers get a full company: a separate line, hours and voicemail for each team.
  • One or two people can answer every line, on desktop or phone.
  • As you grow, move people between teams without rebuilding anything.

What callers choose

  • 1Sales
  • 2Customer Service
  • 3Billing

Who answers

Maria

Answers all three

Desktop Phone

Hiring? Add James to Billing. Maria keeps Sales and Customer Service, and callers notice nothing.

The caller experience

A more natural caller experience, without giving up control.

A business phone system is not only about where calls go. It is also about what customers hear along the way.

  • Voices and hold musicProfessional voices, pronunciation tuned to your names and local terms, and phone-optimized hold music instead of silence.

  • Smart MenuCallers say what they need and get connected. They only ever hear messages you’ve approved, in every language.

  • Up to 3 languages, from 88Callers pick once and stay in their language for the whole call. Swap a language anytime; menus and routing stay as they are.

  • AnnouncementsClosures, bad weather, high call volume: place an update anywhere in the call, schedule it, and let it expire on its own.

Languages follow your teams

Each team offers only the languages it can serve.

Sales
English · Spanish · Mandarin
Technical Support
English
Billing
English · Mandarin
Reception
English · Spanish
  • If Technical Support doesn’t speak Mandarin, Mandarin callers never hear it as an option.
  • No Spanish-speaking sales rep today? Turn Spanish off for Sales in one click.
  • Each language has its own greetings, menus, voice and voicemail, not a translation.

Apps

Your phone system on every screen.

Desktop at the front desk, phone on the road, browser anywhere else. The same calls, customers and team, wherever people work. Every app is free.

  • Desktop for Mac & Windows

    The full workstation: calls, customers, team chat and supervisor tools in one window. SIP desk phones can ring alongside it.

    Download for Mac / Windows

  • iPhone & Android

    Answer on the phone you already carry. It rings even when the app is closed, in parallel with desktop and other devices.

    Coming soon to the App Store and Google Play

  • Browser

    Sign in from any computer and take calls right in the browser. Nothing to install.

On your team’s own phones

  • Nothing stays on the phoneCalls, voicemail, notes and recordings live in the business account, not on the device. When someone leaves, remove their access and everything stays with you.

  • Personal numbers stay privateOutgoing calls can show any business number they’re allowed to use: the office, a team line or their direct line. Never their own number.

  • Answer anywhere, freeIncoming calls reach the app at the office, at home or on the road. To call out away from the office, add a $5/month remote seat. Every Direct Line includes one.

911 from a phone goes out over its own cellular network, so dispatchers locate the caller the usual way.

For supervisors, in the desktop app

  • Live team and line metricsPick a team and watch its lines and calls as they happen.

  • Today at a glanceAnswered and missed calls and the average wait for each team, all day.

  • Team voicemailsHear every message left for your teams, and remove the ones that don’t belong.

  • Role-based accessSupervisors see their teams. Agents see only what they need.

Never lose track of a call again.

Build and test free. Go live with a $10 direct line or a $20 business number, and the same amount comes back as calling allowance every month.

Build Your SystemSee PricingLive Demo

No credit card · Free to build and test · Unlimited office users